THE EFFECT OF INTERACTION ON LEARNER SATISFACTION WITH OPEN DISTANCE LEARNING

Authors

  • MENG YING CHEN Faculty of Social Sciences Arts and Humanities, Lincoln University College, Selangor, Malaysia.
  • ALI MOHAMMED LUBNA Faculty of Social Sciences Arts and Humanities, Lincoln University College, Selangor, Malaysia.

DOI:

https://doi.org/10.55197/qjssh.v5i5.443

Keywords:

learner-platform interaction, instructor-learner interaction, learner-learner interaction, learner-content interaction

Abstract

Understanding the rules and characteristics of online teaching is of great importance in ensuring the teaching effectiveness of open and distance education. Assessing students’ online learning satisfaction is crucial, as it not only reflects the “learner-centered” approach but also serves as a vital measure of the quality of online teaching in open universities, particularly in the context of the Internet. One significant characteristic of open distance learning is the “separation of teaching and learning”, which can lead to feelings of loneliness among learners, ultimately affecting their online learning experience and outcomes. In this study, we conducted an electronic questionnaire survey involving 1,419 learners from an open university in China. The research aimed to explore the predictive effects of four types of interaction-learner-instructor interaction, learner-learner interaction, learner-content interaction and learner-platform interaction-on learner satisfaction. Using Pearson correlation analysis and stepwise regression analysis, our findings indicate that three types of interaction-learner-platform interaction, instructor-learner interaction, and learner-learner interaction-positively influence distance learning satisfaction. These results underscore the importance of fostering meaningful interactions in online learning environments to enhance learner engagement and satisfaction, thereby contributing to the overall effectiveness of open and distance education programs.

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Published

2024-10-30

How to Cite

CHEN, M. Y., & LUBNA, A. M. (2024). THE EFFECT OF INTERACTION ON LEARNER SATISFACTION WITH OPEN DISTANCE LEARNING. Quantum Journal of Social Sciences and Humanities, 5(5), 140–148. https://doi.org/10.55197/qjssh.v5i5.443

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Articles