EMOTIONAL DESIGN FRAMEWORK FOR MYSTERY BOX PLUSHIE PRODUCTS

Authors

  • MUHAMAD HAFIZ HASSAN Faculty of Art & Design Universiti Teknologi MARA (UiTM) Cawangan Sarawak, Sarawak, Malaysia.
  • MOHAMAD FIRDAUS AHMAD Faculty of Sports Science and Recreation, niversiti Teknologi MARA Cawangan Negeri Sembilan, Negeri Sembilan, Malaysia.
  • NUR SYAZWANI ZULAIKHA SAFWAN Faculty of Sports Science and Recreation, Universiti Teknologi MARA (UiTM), Selangor, Malaysia.
  • MOHD YUSOF ZULKEFLI Faculty of Communication and Media Study, Universiti Teknologi MARA (UiTM), Selangor, Malaysia.
  • MUHAMMAD SALEHUDDIN ZAKARIA Faculty of Art & Design, Universiti Teknologi MARA (UiTM) Cawangan Perak, Perak, Malaysia.

DOI:

https://doi.org/10.55197/qjssh.v7i1.1083

Keywords:

mystery box design, Plushie products, Plutchik's emotion wheel, visual-spatial design, gamification, reward systems

Abstract

The global phenomenon of mystery box collectibles, particularly plushie products, has transcended generational boundaries, captivating consumers from Generation Z to older demographics. This conceptual paper proposes an Emotional Design Framework (EDF) that integrates visual-spatial design principles, Plutchik's Wheel of Emotions, gamification theory, and neurological reward systems to guide designers in creating marketable tangible products within the mystery box paradigm. The framework addresses a unique design challenge: creating products that generate consumer excitement and engagement despite the inherent uncertainty of contents. Drawing upon established research in visual-spatial mediation, emotional engagement through design, and contemporary digital unboxing culture, this paper presents a comprehensive theoretical model for understanding and optimizing mystery box product design. The proposed framework emphasizes the interplay between anticipation, surprise, and reward mechanisms, while considering the amplifying effects of social media documentation and sharing behaviors. This research contributes to the fields of product design, consumer psychology, and marketing by providing designers with evidence-based guidelines for creating emotionally resonant mystery box products that succeed in the contemporary marketplace.

References

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[2] Hassan, M.H., Wahed, W.J.E., Wardi, R.H., Abdullah, M.H., Isa, B., Ahmad, M.F. (2022): Help me help you: Designing visual teaching tools for the Autism Spectrum Disorder (ASD) children. – International Journal of Art and Design 6(2): 105-116.

[3] Hassan, M.H., Wardi, R.H., Abdullah, M.H., Isa, B. (2024b): Leveraging visual-spatial abilities to unlock speech: An arts-based interdisciplinary approach to promoting inclusion and equity for children with autism. – Idealogy Journal 9(1): 96-102.

[4] Hassan, M.H., Wardi, R.H., Isa, B., Michael, V.A., Hassan, M.M., Abdullah, M., Silah, S. (2024c): A study on the preferred sensory modalities for learning among children with Autism Spectrum Disorder (ASD). – Telematique 23(01): 181-193.

[5] Hassan, M.H., Wardi, R.H., Razali, N.M., Hishamuddin, N.A.A., Ahmad, M.F., Nashir, R.M., Nasir, M. (2023): "Help ASD's with Fun Way": Detective Looking Chart-Plutchik Emotion Games for Kids Through VARK Model to ASD Children. – Malaysia Journal of Invention and Innovation 2(1): 56-64.

[6] Plutchik, R. (1980): Emotion: A psychoevolutionary synthesis. – Harper & Row, New York 440p.

[7] Schultz, W. (2015): Neuronal reward and decision signals: From theories to data. – Physiological Reviews 95(3): 853-951.

[8] Statista (2024): Collectibles market worldwide - Statistics & facts. – Statista Web Portal 4p.

[9] Tan, E.M.M., Michael, V.A., Hassan, M.H., Bakar, M.F.A. (2023): Visual communication in sustainability action: Public understanding through human behavior and attitude. – Environment-Behaviour Proceedings Journal 8(SI16): 165-170.

[10] Wardi, R.H., Hassan, M.H., Mohd Yusof, U.Z., Rosman, R. (2025): Gen Z's learning preferences in creative design: A conceptual framework. – Quantum Journal of Social Sciences and Humanities 6(3): 332-343.

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Published

2026-02-28

Issue

Section

Articles

How to Cite

EMOTIONAL DESIGN FRAMEWORK FOR MYSTERY BOX PLUSHIE PRODUCTS. (2026). Quantum Journal of Social Sciences and Humanities, 7(1), 317-325. https://doi.org/10.55197/qjssh.v7i1.1083