EMOTIONAL DESIGN FRAMEWORK FOR MYSTERY BOX PLUSHIE PRODUCTS
DOI:
https://doi.org/10.55197/qjssh.v7i1.1083Keywords:
mystery box design, Plushie products, Plutchik's emotion wheel, visual-spatial design, gamification, reward systemsAbstract
The global phenomenon of mystery box collectibles, particularly plushie products, has transcended generational boundaries, captivating consumers from Generation Z to older demographics. This conceptual paper proposes an Emotional Design Framework (EDF) that integrates visual-spatial design principles, Plutchik's Wheel of Emotions, gamification theory, and neurological reward systems to guide designers in creating marketable tangible products within the mystery box paradigm. The framework addresses a unique design challenge: creating products that generate consumer excitement and engagement despite the inherent uncertainty of contents. Drawing upon established research in visual-spatial mediation, emotional engagement through design, and contemporary digital unboxing culture, this paper presents a comprehensive theoretical model for understanding and optimizing mystery box product design. The proposed framework emphasizes the interplay between anticipation, surprise, and reward mechanisms, while considering the amplifying effects of social media documentation and sharing behaviors. This research contributes to the fields of product design, consumer psychology, and marketing by providing designers with evidence-based guidelines for creating emotionally resonant mystery box products that succeed in the contemporary marketplace.
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Copyright (c) 2026 MUHAMAD HAFIZ HASSAN, MOHAMAD FIRDAUS AHMAD, NUR SYAZWANI ZULAIKHA SAFWAN, MOHD YUSOF ZULKEFLI, MUHAMMAD SALEHUDDIN ZAKARIA

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