ASSESSING THE EFFECTIVENESS OF BIM IMPLEMENTATION IN ENHANCING CLIENT VALUE IN DEVELOPMENT PROJECTS
DOI:
https://doi.org/10.55197/qjssh.v7i1.1089Keywords:
Building Information Modelling, clients value, quantitative method, project deliveryAbstract
The concept of Building Information Modelling (BIM) has revolutionised the construction industry in Malaysia, especially in the project delivery aspect of the sector, by promoting collaboration and delivering better results for clients. This paper examines the effects of BIM on client projects as perceived by consultants in the Klang Valley. It focuses on aligning BIM with client expectations, the challenges of standardising deliverables, and the strategic importance of BIM in project delivery. A quantitative design was used, with a structured questionnaire administered to 167 consultants. The data analysis was conducted using IBM SPSS software, which included BIM adoption, project impacts, implementation barriers, policy influence, and future trends. The results indicate that BIM enhances communication, stakeholder interaction, and transparency of costs and design accuracy, which positively affect client satisfaction, but issues such as high costs, a lack of skills, and change resistance persist. The research paper concludes that BIM offers advantages for clients but requires support from government policies, standardisation, and capacity building to expand its use and enhance its long-term value in real estate development.
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Copyright (c) 2026 FARIDAH MUHAMAD HALIL, SITI NORAZNIZA AHMAD SEKAK, ARDINI IZZATI MAZLAN
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