SMALL TALK TOPIC SELECTION IN SAUDI ARABIAN AND MALAY DRAMAS: A CROSS-CULTURAL STUDY

Authors

  • ANIS NABILAH MAMAT Academy of Language Studies, Universiti Teknologi MARA (UiTM), Selangor, Malaysia.
  • NORHAYUZA MOHAMAD Academy of Language Studies, Universiti Teknologi MARA (UiTM), Selangor, Malaysia.
  • NORMAH AHMAD Academy of Language Studies, Universiti Teknologi MARA (UiTM), Selangor, Malaysia.

DOI:

https://doi.org/10.55197/qjssh.v7i3.1096

Keywords:

small talk, small talk topic, cross-cultural communication, Malay dramas

Abstract

Small talk is a form of communication that primarily functions to maintain social relationships rather than convey substantive information. The selection of small talk topics is culturally influenced, with certain topics considered appropriate in one culture but sensitive in another, potentially leading to misunderstandings. This study presents a comparative analysis of small talk topics in Saudi Arabian and Malay dramas through the lens of cross-cultural study. Utilizing Manzo Framework of Small Talk and Schneider Frame Theory of Small Talk Topic Selection, the study adopts a qualitative descriptive methodology. Data are analysed using content and discourse analysis to examine small talk topics selected Saudi drama “Bait Tahir” and Malay drama “Bukan Cinta Sempurna”. In total, 463 small talk expressions were analysed in Atlas.ti version 9 software, yielding 29 topics in Saudi Arabia drama and 27 topics in Malay drama. The findings reveal both cultural parallels and divergences in topic preferences, shedding light on how sociocultural norms influence everyday conversational choices. The findings of this study are intended to contribute to a deeper understanding of cross-cultural study, enrich the field of intercultural communication, and offer insights for educators, future researchers and communication experts who aim to foster mutual understanding across cultural boundaries.

References

[1] Afrin, N., Afrin, A. (2018): Language and its Relationship with Gender : A Study on Sociolinguistics Perspectives. – UITS Journal of Humanities and Social Sciences 6(1): 133-140.

[2] Agustiyani, M. (2020): Compliment strategies used by the judges in Indonesian and American idol 2019: A cross- cultural pragmatics study. – Script Journal: Journal of Linguistics and English Teaching 5(2): 55-69.

[3] Ahmad, N., Mamat, R., Ahmad, A., Zubir, N. (2022): Alerters and greetings in small talk among Malay students. – International Journal of Early Childhood Special Education 14(2): 4637-4646.

[4] Aitchison, J. (2000): The seeds of speech: Language origin and evolution. – Cambridge University Press 282p.

[5] Al-awaid, S.A.A., Mohammed, A.S.A. (2024): Saudi phatic communication in translation: A cultural and linguistic perspective. – World Journal of English Language 14(3): 490-496.

[6] Al-Jabali, M.A. (2024): A comparison between Saudi and Jordanian University students’ warmth of feelings in reporting the death news of a friend to their bereaved parents. – Journal of Educational Research and Reviews 12: 55-63.

[7] Alakrash, H.M., Bustan, E.S. (2020): Politeness Strategies Employed by Arab EFL And Malaysian ESL Students in Making Request. – International Journal of Academic Research in Business and Social Sciences 10(6): 10-20.

[8] Alammash, S.A., Guo, S., Vinnikova, A. (2021): Saudi Arabia and the heart of Islam in vision 2030: Impact on international relations. – Arab Journal for Scientific Publishing 17p.

[9] Alasmari, A.A. (2023): Challenges and social adaptation of international students in Saudi Arabia. – Heliyon 9(5): 13p.

[10] Alexe, M., Savu, E. (2016): Small Talk as a sign of cultural differences. – Proceedings of University of Ruse 55: 44-47.

[11] Appadurai, A. (2022): The heptic and the phatic in the era of globalization. – Glocalism: Journal of Culture, Politics and Innovation 13p.

[12] Aririguzoh, S. (2022): Communication competencies, culture and SDGs: Effective processes to cross-cultural communication. – Humanities and Social Sciences Comunications 9(96): 11p.

[13] Barron, A., Black, E. (2014): Constructing small talk in learner-native speaker voice-based telecollaboration: A focus on topic management and backchanneling. – System 17p.

[14] Bechberger, L., Schmidt, M., Waibel, A., Federico, M. (2016): Personalized news event retrieval for small talk in social dialog systems. – In Speech Communication; 12. ITG Symposium, VDE 5p.

[15] Budiawati, S. (2021): An Analysis of Phatic Communion With Socio-Pragmatics Approach Used by The Characters in Little Women Movie. – Universitas Islam Riau 81p.

[16] Burnard, P. (2003): Ordinary chat and therapeutic conversation: Phatic communication and mental health nursing. – Journal of Psychiatric and Mental Health Nursing 10(6): 678-682.

[17] Endrass, B., Nakano, Y., Lipi, A.A., Rehm, M., André, E. (2011): Culture-related topic selection in small talk conversations across Germany and Japan. – International Workshop on Intelligent Virtual Agents 6895(January): 1-13.

[18] Farahat, A. (2022): Elements of academic integrity in a crosscultural middle eastern educational system: Saudi Arabia, Egypt and Jordan case study. – International Journal for Educational Integrity 18(9): 1-18.

[19] Gradinaru, C. (2018): Small talk in our Digital Everyday Life: The Contours of a Phatic Culture. – Meta: Research in Hermeneutics, Phenomenology and Practical Philosophy 10(2): 459-472.

[20] Harun, H., Rahman, N.A.A. (2005): Politeness Strategies in Malay and English: Expressions. – Ulum Islamiyyah The Malaysian Journal of Islamic Sciences 4(1): 111-130.

[21] Hidayati, R., Wardi, O.I. (2020): An Analysis Of Phatic Expression In Sasak Speech Community. – Linguistics and English Language Teaching Studies 1(1): 36-45.

[22] House, J., Kádár, D.Z., Simoes, L. (2023): Small talk in English and Chinese: A contrastive case study. – Acta Linguistica Academica 70(4): 503-523.

[23] Ibrahim, M.A.E. (2025): Cultural pragmatics in translating Saudi phatic discourse into English. – Journal of Language Teaching and Research 16(5): 1654-1664.

[24] Ilmi, A.B.I. (2021): Phatic communion in the daily conversation of indonesian and australian students: a cross-cultural pragmatic perspective thesis. – Universitas Islam Negeri Maulana Malik Ibrahim Malang 230p.

[25] Inayatusufi, S.A. (2018): Pendidikan Bahasa Arab dan Generasi Alpha Tantangan pada Era Revolusi Industri 4.0. – Multaqa Nasional Bahasa Arab 1(1): 1-11.

[26] Jasmi, K.A. (2012): Penyelidikan Kualitatif dalam Sains Sosial. – Kursus Penyelidikan Kualitatif Siri 1 2012 11p.

[27] Kamil, I.M.M., Mohamad, M. (2020): CABARAN PEMERKASAAN BAHASA MELAYU DALAM USAHA MENCAPAI NEGARA BANGSA DI MALAYSIA: The Challenge of Empowering Malay Language in Achieving Nation State in Malaysia. – Asian People Journal (APJ) 3(2): 181-191.

[28] Katemba, C.V. (2016): Small Talk among the Indonesians in Three Different Countries: America, Indonesia, Philippines. – Acuity: Journal of English Language Pedagogy, Literature and Culture 1(2): 66-85.

[29] Kembaren, E.S. (2020): Kesopanan dalam bahasa Melayu kurang pada media sosial Facebook. – Jurnal Lingko: Jurnal Kebahasaan Dan Kesastraan 2(1): 51-64.

[30] Koester, A. (2010): Workplace Discourse. – Continuum Press 191p.

[31] Kuznetsov, I.A., Kuznetsova, T.I. (2024): Language mechanisms of verbal aggression in Russian phatic dialogical communication. – Communication Studies 11(3): 435-448.

[32] Maíz-Arévalo, C. (2017): ‘Small talk is not cheap’: phatic computer-mediated communication in intercultural classes. – Computer Assisted Language Learning 30(5): 432-446.

[33] Manzo, F.G. (2014): Talking Big About Small Talk: A Contemporary Theoretical Model for Phatic Communication. – Mount Saint Vincent University 264p.

[34] Mugford, G., Borda, A., Espinoza, M.V., Ramos, A.M., Mayoral, D.A.S. (2024): Teaching meaningful EFL small talk: Exploration, supportiveness and celebration. – MEXTESOL Journal 48(1): 1-9.

[35] Mustaffa, N.H. (2022): Cabaran bahasa Melayu dalam era globalisasi. – National Pre-University Seminar 7p.

[36] Pluszczyk, A. (2020): Socializing amongst students: An investigation of small talk phenomenon from the perspective of female university students. – Linguistica Silesiana 41: 197-227.

[37] Prasad, D.B. (2008): Content analysis : A method of social science research. – In D.K.L. Das & V. Bhaskaran (Eds.) Research Methods for Social Work, Rawat Publications 19p.

[38] Puspitasari, L., Soepardjo, D., Roni. (2024): Komunikasi fatik pada filem Good Doctor dalam kaitannya dengan tachiba. – EDUKASIA: Jurnal Pendidikan Dan Pembelajaran 5(1): 207-222.

[39] Rahman, A.A., Ahmad, M., Salleh, M.M., Adnan, G. (2022): Cabaran dan sumbangan penterjemahan dalam memperkasa bahasa Melayu di peringkat antarabangsa. – Jurnal Pengajian Melayu 33(2): 63-82.

[40] Rashid, M., Johari, D.S.N.K.P., Izadi, S. (2023): National culture and capital structure of the Shariah compliant firms: Evidence from Malaysia, Saudi Arabia and Pakistan. – International Review of Economics & Finance 86: 949-964.

[41] Saaida, M.B.E. (2023): The role of culture and identity in international relations. – East African Journal of Education and Social Sciences 4(1): 49-57.

[42] Samsudin, M.S.I., Talib, R.A., Mohamed, F.A.I., Radzi, K.A.M., Hidayah, N.S.N. (2024): Peranan Institusi Raja dalam menjamin keharmonian agama dan kaum di Malaysia. – Journal of Islamic Philanthropy & Social Finance 6(2): 95-107.

[43] Sari, U. (2019): English Phatic Communication in the Ellen Degeneres Talk Show. – State Islamic University of Sulthan Thaha Saifuddin Jambi 113p.

[44] Sariah, Mulyanah, A., Widiastuti, R., Parwati, S.A.P.E., Budihastuti, E., Maemunah, E., Ratnawati. (2025): Phatic preferences in everyday communication: A survey of foreign workers learning Indonesians. – Advances in Social Science, Education and Humanities Research 9p.

[45] Schneider, K.P. (1987): Topic selection in phatic communication. – Multilingua 6(3): 247-256.

[46] Sulaiman, M.Z., Wilson, R. (2018): Translating adventure tourism: From action to relaxation. – GEMA Online Journal of Language Studies 18(3): 1-16.

[47] Tamimi Sa’d, S.H. (2019): Examining the dynamics of interaction in an Arab speech community in Iran: A sociolinguistic ethnography. – Dialectologia 23(23): 213-233.

[48] Toma, A.M. (2024): Beyond words: The significance of phatic communication in instant messaging. – Teaching, Multiculturalism and Quality of Life 8(2): 71-81.

[49] Trihartanti, R.P., Septian, S.J. (2021): The Role of Adjacency Pairs to Create Politeness Strategies in Students’ Phatic Utterances. – Register Journal 14(2): 243-262.

[50] Uri, F., Jarir, Erlina, G. (2025): The role of Malay cultural values in shaping character: A study of politeness and courtesy in family education. – Hikmah 22(1): 1-13.

[51] Vatsadze, E. (2019): Socio pragmatic analysis of polite phatic invitations: On the material of English and Georgian prose. – Sino-US English Teaching 16(4): 164-167.

[52] Wahab, I., Astri, Z., Tanasy, N., Fachrunnisa, N. (2021): A conversation analysis: The use of small talk. – Scope of English Teaching, Literature and Linguistics 4(1): 53-62.

[53] Warchulski, D. (2021): Intercultural communication and politeness: An examination of American and Japanese cultures in the context of request strategies. – The Journal of International Languages and Cultures, Himeji Dokkyo University 2: 9-16.

[54] Yusuf, M.F. (2019): Implikasi Komunikasi Fatik Dalam Meningkatkan Pembelajaran Di Iain Salatiga. – Komunika 2(2): 22-42.

Downloads

Published

2026-06-30

Issue

Section

Articles

How to Cite

SMALL TALK TOPIC SELECTION IN SAUDI ARABIAN AND MALAY DRAMAS: A CROSS-CULTURAL STUDY. (2026). Quantum Journal of Social Sciences and Humanities, 7(3), 64-73. https://doi.org/10.55197/qjssh.v7i3.1096