SHORT-VIDEO PERSUASION OF OLDER TOURISTS: AN INTEGRATED SOURCE CREDIBILITY-UTAUT MODEL

Authors

  • ZHI KUN WANG Faculty of Modern Languages and Communication, Universiti Putra Malaysia, Selangor, Malaysia.
  • SYAFILA KAMARUDIN Faculty of Modern Languages and Communication, Universiti Putra Malaysia, Selangor, Malaysia.

DOI:

https://doi.org/10.55197/qjssh.v7i3.1157

Keywords:

older tourists, Douyin (TikTok), short-video platform, source credibility

Abstract

This study investigates how short-video content influences older tourists’ engagement with short-video platforms for travel-related information and decision-making. Drawing on the Unified Theory of Technology Acceptance and Use (UTAUT) and Source Credibility Theory, the research develops an integrated model to explain how technology-related perceptions and credibility cues jointly shape behavioral intention and actual usage in algorithmic-recommendation environments. Using survey data from older Chinese users of Douyin, structural equation modeling was employed to test the proposed relationships. The findings indicate that performance expectancy and source attractiveness are the strongest predictors of behavioral intention, highlighting older users’ pragmatic orientation and reliance on visually salient cues in short-video contexts. Social influence remains significant but comparatively weaker, suggesting that algorithmic recommendation mechanisms may partially substitute traditional interpersonal influence. The study is limited by its cross-sectional design and single-platform focus, which may constrain the generalizability of the results. Nevertheless, it offers important theoretical and practical implications. Theoretically, it extends tourism communication research by integrating technology acceptance and credibility perspectives within short-video platforms. Practically, the results suggest that platforms should optimize interface clarity, while content creators should enhance visual credibility cues to reduce cognitive burden and uncertainty for older tourists.

References

[1] Bashir, I., Madhavaiah, C. (2015): Consumer attitude and behavioural intention towards Internet banking adoption in India. – Journal of Indian Business Research 7(1): 67-102.

[2] Chen, T., Gil-Garcia, J.R., Burke, G.B., Dey, A., Werthmuller, D. (2024): Characterizing technology affordances, constraints, and coping strategies for information dissemination to the public: Insights from emergency messaging in US local governments. – Government Information Quarterly 41(1): 11p.

[3] Du, X., Liechty, T., Santos, C.A., Park, J. (2022): ‘I want to record and share my wonderful journey’: Chinese Millennials’ production and sharing of short-form travel videos on TikTok or Douyin. – Current Issues in Tourism 25(21): 3412-3424.

[4] Fan, Y., Zhang, D., Liang, L., Guo, M. (2026): Fading Digital Ambitions: Population Aging and the Transformation of Corporate Digital Strategy in China. – Emerging Markets Finance and Trade 62(2): 590-607.

[5] Hargittai, E., Piper, A.M., Morris, M.R. (2019): From internet access to internet skills: digital inequality among older adults. – Universal access in the Information Society 18(4): 881-890.

[6] Lai, K.P., Chong, S.C. (2023): Influences of time perspectives and perceived values on continuance intention to engage in social media amongst older adults for healthcare-related purposes. – Universal Access in the Information Society 22(2): 315-329.

[7] Lee, E.M., Mai, D.X. (2025): The Power of TikTok Travel Shorts: How Short-Form Videos Drive Emotional and Behavioral Engagement. – International Journal of Internet, Broadcasting and Communication 17(3): 91-99.

[8] Limbu, Y.B., Wolf, M., Lunsford, D. (2012): Perceived ethics of online retailers and consumer behavioral intentions: The mediating roles of trust and attitude. – Journal of Research in Interactive Marketing 6(2): 133-154.

[9] Liu, C., Jiang, M., Muhammad, Z.A. (2024): The impact of TikTok short video factors on tourists’ behavioral intention among Generation Z and Millennials: The role of flow experience. – PLoS One, 19(12): 23p.

[10] Morgan, K. (1970): Sample size determination using Krejcie and Morgan table. – Kenya Projects Organization (KENPRO) 38(1970): 607-610.

[11] Polat, E., Çelik, F., Ibrahim, B., Köseoglu, M. A. (2023): Unpacking the power of user-generated videos in hospitality and tourism: a systematic literature review and future direction. – Journal of Travel & Tourism Marketing 40(9): 894-914.

[12] Sallaku, K., Ta, T.N.B., Simillidou, A., Christofi, M. (2025): Co-creating cultural narratives. TikTok’s role in enhancing museum engagement. – Journal of Asia Business Studies 19(2): 527-560.

[13] Wang, Z., Kamarudin, S., Yaakup, H.S. (2025): The travel trend in the age of TikTok: how older Chinese tourists choose their travel destination-an empirical study using the UTAUT2 model. – Studies in Media and Communication 13(2): 234-249.

[14] Yamane, S. (1973): Localization of amylase activity in digestive organs of carp determined by a substrate film method. – Bulletin of the Japanese Society of Scientific Fisheries 39(5): 497-504.

[15] Yin, J., Qu, X., Ni, Y. (2024): The marketing of destination distinctiveness: the power of tourism short videos with enjoyability and authenticity. – Current Issues in Tourism 27(14): 2217-2229.

[16] Zhang, P., Yang, H., Chen, C., Wang, T., Jia, X. (2025): The impact of population aging on corporate digital transformation: Evidence from China. – Technological Forecasting and Social Change 214: 15p.

[17] Zhou, X., Liu, G. (2026): From TikTok to travel: The impact of sport related user-generated short videos on destination brand attitude and purchase intention. – Journal of Retailing and Consumer Services 90: 16p.

Downloads

Published

2026-06-30

Issue

Section

Articles

How to Cite

SHORT-VIDEO PERSUASION OF OLDER TOURISTS: AN INTEGRATED SOURCE CREDIBILITY-UTAUT MODEL. (2026). Quantum Journal of Social Sciences and Humanities, 7(3), 1-13. https://doi.org/10.55197/qjssh.v7i3.1157