IMPACTS ON MICROTEL MENTAL HEALTH BY WYNDHAM SOUTH FORBES EMPLOYEES DURING COVID-19 PANDEMIC
Keywords:COVID-19 pandemic, mental health, employees, hospitality industry, stress and depression, anxiety and fear
This study aimed to know the impacts of COVID-19 on the mental health of the Microtel by Wyndham South Forbes employees during the COVID-19 pandemic using Husserl's transcendental phenomenological approach. This study aimed to understand the lived experiences of the employees regarding their mental health. This is a qualitative study that utilizes a phenomenological research design. The study's target population is the employees whose working period and mental wellness are affected by the COVID-19 pandemic at the Microtel by Wyndham South Forbes. In data collection, researchers conducted a survey questionnaire for the employees that worked before and during the pandemic at Microtel by Wyndham South Forbes. The researchers interpreted and analyzed the data via Colaizzi’s Structure in Data Analysis for phenomenological research. According to the results of the researcher's study, the majority of respondents were affected by the COVID-19 pandemic in their mental health, job, and financial situations. Despite working under the COVID-19 pandemic, some of them remain optimistic about life. The researchers strongly encourage this study for the following recipient: It is recommended for future researchers and future employees of the Microtel by Wyndham South Forbes to evaluate the lived experience of the employees that labored during the new normal of the COVID-19 pandemic.
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